More and more is becoming digital: from personnel planning to assessment to payment. You might think that this results in less and less personal contact. However, that does not always have to be the case.

This is because most of the tasks performed by a temporary employment agency consist of administrative tasks. Thanks to digitization, all processes are now much faster or even automated. This saves a tremendous amount of time and money, and these savings can be reinvested elsewhere. Employers, in turn, gain energy from personal contact with both different clients and their own employees.

A major advantage of digitization and automation is the ability to monitor performance. Employees can easily fill out an evaluation of their shift. In addition, you can easily see how many hours have been filled in a period, which shifts were not filled, and how many staff you are short or have surplus. Do something with this data! This will give you optimal forecasting and staffing. 

Stay in touch

Involve your employees in the automation process: what will change for them? Will they need training to work with the new system? What opportunities and pitfalls are there? Let your employees contribute their input on the automation process. They may have different ideas about digitization. After all, they are on the "other side" of the work.

All administrative tasks are completed more quickly. This opens up a wealth of possibilities. Planners now have time for the personal side of their work. For example, there is now more room for informal conversations. For example, how people are doing and what challenges they encounter in their work. In addition, there is more time for reflection. Schedule moments to look together at what can be improved in both planning and personal areas for improvement for the planner. Since there is no longer any natural contact due to digitization, it is important to find a certain workflow in these moments of contact.

Use the costs that have been saved

Digitization also brings all kinds of cost savings. Many processes are now automated, which means that no additional staff are needed for planning. In addition, optimizing staffing levels can lead to savings on extra personnel. Use those savings to train your staff or optimize the digital platform that you and your staff use, for example.

In other words: digitization ensures an optimal balance between administrative tasks and personal contact with your staff. And we all know that satisfaction leads to quality!