Plan better with structural feedback, discover review functionality in Fleks

Want to make better planning choices? Then start with the basics: insight into performance. With the new review functionality in Fleks, you can easily collect structural feedback about employees after each shift worked. This allows you to focus on quality, reliability and results.

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What can you do with the review functionality?

With this new expansion within Fleks:

• Collect your reviews from 1 to 5 stars
• Can reviewers add optional notes
• Gain insight into average performance per employee
• See this information immediately when planning

In short: one central place to monitor performance and apply it to your planning.

How does it work?

When creating a shift, you add a reviewer - for example, an on-site team leader. Once the shift is completed and the employee is registered as worked, the reviewer automatically receives an email requesting feedback.

The reviewer can:

• Give a score of 1 to 5 stars
• Add a brief explanation (optional)
• Or skip the review if there is no input

You can also add or modify a reviewer for existing services afterwards. Fleks will then still send the request, as long as it is within 14 days of the service.

Where do you see the reviews?

• ✅ When scheduling: you immediately see the average score per employee
• ✅ In the planner: when selecting personnel
• ✅ On the employee profile: all collected reviews neatly together

Note that clients only see the average score, not the explanations.

Why this works for your planning

In sectors such as security, healthcare, traffic and education, quality is essential. Thanks to structural feedback, you know exactly who you are deploying where - and why. That saves time, prevents errors and increases the reliability of your planning.

Activate this function?

The review functionality is not a standard feature of Fleks. You can request it free of charge through your contact person, or just send us a message.

📩 Email support@fleks.works or contact us directly.

🔗 Learn more about how it works
Read the explanation in our knowledge base:
👉 https://kennisbank.fleks.works/knowledge/reviewfunctionaliteit-in-fleks

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