More trust and satisfied customers.
Why do it the hard way, if you can do it together? A good example is our partnership with NexusZorg. Since the beginning of this year, NexusZorg and Fleks have been working together. Fleks talked to Rob (Commercial Director) & Berty (Operations Manager) to hear more about the effect of this.
NexusZorg has been a mediator in healthcare for 4 years. They provide freelance care to healthcare institutions. Whereas personal contact is increasingly giving way to digitalisation, NexusZorg aims for a personal approach and a warm connection. How? Through the right combination of technology, personal contact and the best service. Technology should not be leading, but supporting. In Fleks, they have found the right partner in the field of technology.
Let's get back to the people behind this company: Rob and Berty. They have known each other for a long time from different assignments in the care sector. During their cooperation, they discovered that they share the same vision. This vision extends far beyond the care sector. Rob ''young people no longer work for the same company for 20 years. They are flexible, have different interests and needs and learn quickly. As a result, they are able to build up different competencies in a short period of time. Different needs require flexibility in the labour market''. The freedom of movement surrounding the scheduling of a flex worker for different jobs must be made possible and that is what Rob and Berty are striving for.
A beautiful vision, but how does this become reality? Rob and Berty went in search of technology that could support this vision. Primary goal: a planning system for flexible employees in the care sector. Secondary objective: a system that can also be used in other sectors. Several planning systems were reviewed. Berty ''Fleks is a young company, which is able to think along with the customer and give substance to their vision. Fleks is open to further developments that are in line with the customer's needs. Especially the attitude of this team gave us the confidence to start working together''.
The Fleks effect - the first steps in achieving the vision have been taken, but what does the cooperation currently yield in concrete terms for NexusZorg? Fleks makes planning a lot easier and more efficient. Planning based on availability is a godsend and sending push notifications from the platform saves a lot of work. Open shifts received from care institutions are filled more quickly. In addition, Fleks sends a signal when you need to work, which also improves delivery reliability. The result? More trust and satisfied customers. And that in turn leads to a sharp increase in new requests from care institutions.
What do Rob and Berty appreciate most about Fleks? The new 'sharing services' functionality, the easy user experience for both the company and the freelancer, the mindset of the team and the service of our healthcare specialist Eef.
Would they recommend Fleks to other companies? They certainly would! And not only to healthcare institutions. The basic platform is cross-industry and at the same time Fleks knows how to functionally respond to the specific needs of each industry. Do you have a company that has to deal with many flex workers and dynamic services? Fleks is the all-in-one solution and makes planning a lot easier.
We are delighted to work with people like Rob and Berty: a beautiful vision that we are only too happy to contribute to!
With Fleks, complicated processes and frustration give way to easy planning and fun! Discover the world of smooth planning and contact us without obligation.
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